At PrinttPixel, we strive to make every interaction seamless and transparent, ensuring our clients have a clear understanding of our payment policies. Please read our Payment Terms and Conditions carefully, as they outline the guidelines for all transactions with PrinttPixel. By placing an order, you agree to abide by these terms.

Full Payment Before Production

All orders require 100% advance payment before the production process begins.

Payments must be made at the time of checkout for orders placed via our website or in-store.

No credit payment options are available under any circumstances.

Non-Refundable Design Initiation

Once the design is approved and production begins, all payments are non-refundable.

If you request a last-minute change after approving the design, additional charges will apply, and the initial payment will remain non-refundable.

It is the client’s responsibility to review and confirm all designs before final approval.

Custom and Bulk Orders

Custom and bulk orders require full advance payment to initiate production.

Any changes to custom orders after approval may result in production delays and additional fees.

Detailed specifications must be provided in writing to avoid miscommunication.

Accepted Payment Methods

We accept the following payment methods:

• UPI
• Debit/Credit Cards
• Bank Transfers
• Net Banking

Note: Ensure that payment details are accurate to prevent delays in processing your order. All payments are processed in INR (Indian Rupees). The client will bear any currency conversion fees for international transactions.

Taxation and Additional Charges

All prices displayed on our website and invoices are exclusive of taxes unless otherwise mentioned.

Additional charges for shipping, handling, or special services will be calculated at checkout.

Design Revisions and Approval

Minor revisions to designs before final approval are allowed. However, extensive or repeated revisions may incur extra charges.

Clients must communicate all requested changes in writing to avoid misunderstandings.

Once a design is finalized, no further changes will be entertained without additional costs and potential delays.

Refund and Cancellation Policy

Refunds are only applicable in cases where PrinttPixel fails to deliver the agreed service due to our own fault.

Custom orders, personalized designs, and special bulk productions are strictly non-refundable unless a manufacturing defect is identified.

Refund requests must be submitted within 7 days of delivery for consideration.

Disputes and Chargebacks

In the event of a payment dispute, please contact us directly to resolve the matter amicably.

Unauthorized chargebacks will result in penalties and may lead to suspension of future services.

PrinttPixel reserves the right to recover all associated costs, including legal fees, for invalid chargebacks.

Invoices and Receipts

A digital invoice will be sent to your registered email upon payment completion.

If you require a printed receipt, please request it at the time of payment.

Production Hold Due to Payment Issues

Orders with pending payments will not proceed to production.

Any discrepancies or delays in payment will result in the order being placed on hold until resolved.

PrinttPixel will not be held responsible for missed deadlines due to payment-related delays.

Currency and Exchange Rates

All transactions are processed in INR (Indian Rupees).

Any currency conversion fees for international transactions will be borne by the client.

Late Payment Penalties

As all orders require advance payment, there are no provisions for late payments.

Any exceptions to this policy must be pre-approved in writing by PrinttPixel, and late payments may incur a penalty of 2% per day on the outstanding amount.

Changes to Payment Terms

PrinttPixel reserves the right to amend these payment terms and conditions at any time without prior notice. Clients are encouraged to review this policy regularly to stay updated.

For any questions or clarifications regarding our payment terms, feel free to reach out:

Phone: +91 9120221555

WhatsApp: Available for live chat for immediate assistance.

At PrinttPixel, we value your trust and aim to provide a seamless experience, from design to delivery. Thank you for choosing us for your printing and design needs!