Privacy Policy

At PrinttPixel, we prioritize your privacy and are committed to safeguarding the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website and services. By accessing our website or utilizing our services, you consent to the practices described in this policy.

1. Information We Collect

We collect various types of information to provide and improve our services. This includes:

a. Personal Information:

Name, email address, phone number, and postal address when you create an account, place an order, or contact us.

Payment information, such as credit/debit card details or billing information, for processing transactions.

b. Non-Personal Information:

Device information, such as IP address, browser type, operating system, and access times, collected through cookies and similar technologies.

Usage data, including pages visited, time spent on our site, and interactions with content.

2. How We Use Your Information

We utilize the information collected to:

Process and fulfill your orders accurately and efficiently.

Communicate with you regarding your orders, inquiries, or promotional updates.

Enhance user experience by personalizing our services and website content.

Improve our products, services, and customer support.

Conduct research, analysis, and reporting to understand market trends and customer needs.

Comply with legal obligations and prevent fraudulent or malicious activities.

3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to collect data and enhance your experience. Cookies are small files stored on your device that enable us to recognize your preferences and deliver a customized browsing experience.

Types of Cookies We Use:

Essential Cookies: Necessary for the functionality of our website.

Performance Cookies: Help us understand how visitors interact with our site.

Functional Cookies: Remember your preferences and settings.

Advertising Cookies: Deliver personalized advertisements based on your browsing behavior.

You can manage your cookie preferences through your browser settings. However, disabling cookies may impact certain functionalities of our website.

4. Sharing Your Information

We respect your privacy and only share your information under the following circumstances:

Service Providers: With trusted third-party partners who assist in processing payments, shipping orders, and delivering services.

Legal Compliance: To comply with applicable laws, regulations, or legal processes.

Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the assets.

Consent: When you explicitly authorize us to share your information.

5. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive data during transmission.

Secure storage of payment information.

Regular security audits and updates to prevent vulnerabilities.

While we strive to safeguard your data, no method of transmission or storage is entirely secure. Therefore, we cannot guarantee absolute security.

6. Your Rights

As a user, you have the following rights regarding your personal information:

Access and Correction: Request access to or correction of your personal data.

Data Portability: Receive a copy of your data in a commonly used format.

Data Deletion: Request the deletion of your data, subject to legal and contractual obligations.

Withdraw Consent: Opt-out of receiving promotional communications or withdraw consent for data processing.

Lodge Complaints: File complaints with the appropriate data protection authority if you believe your rights have been violated.

To exercise these rights, please contact us using the details provided below.

7. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Once the retention period expires, we securely delete or anonymize your data.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party platforms you interact with.

9. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting on this page, with the revision date updated accordingly. We encourage you to review this policy periodically to stay informed about how we handle your data.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please reach out to us:

PrinttPixel (Sahai Group)

Business Address:

118 Sector C, SBI Colony, Jankipuram, Lucknow, 226021

Email:

General Inquiries: hello@printtpixel.com

Support: support@printtpixel.com

Phone Number: +919120221555

Your privacy is important to us, and we are dedicated to addressing your concerns promptly and transparently.